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[JoynobAkter]

in this photo a boy is chatting on Facebook
Want to increase your relationships with your users?
Add Facebook Messenger to your website
Facebook has announced the new Messenger live chat that allows you to place the popular live chat on your website.

Before getting into the technicalities, I would like to analyze with you the pros and cons of this integration.

First of all, it is important to ask yourself a taiyuan mobile phone number list question: What is my goal?

Offer customer support?
Increase sales?
Increase customer loyalty?
Profile users?
These are just some of the goals we can achieve, but each goal has specific problems and strategies to achieve.

For example, customer care requires having a person constantly available to provide precise and comprehensive answers to the user.

If, on the other hand, your goal is to increase sales, then the person in charge of managing the chat must have a strong commercial attitude.

If the goal is to profile the user, perhaps this is not the most suitable solution. We will see this step later.
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